Open Trail Lodging              
Hospitality Like No Other 

Policies

NO PETS ALLOWED/ SERVICE DOGS WELCOME

WE DO NOT PROVIDE DAILY MAID SERVICE AND A MINIMUM FEE OF $50 WILL BE CHARGED IF EXCESSIVE CLEANING IS REQUIRED. UPON DEPARTURE WE ASK THAT YOU TAKE OUT THE TRASH, SWEEP THE FLOOR, TURN OFF THE LIGHTS, HEAT OR AC AND WASH ALL DISHES. LEAVE THE KEY ON THE TABLE.

ALL LODGING IS NON-SMOKING; SMOKING ALLOWED OUTSIDE ONLY

TO HAVE A SAFE/VACATION/TIME WE ASK ALL HATFIELD-MCCOY RULES BE OBEYED. REFER TO HATFIELD-MCCOY BROCHURE OR www.trailsheaven.com FOR TRAIL RULES.

A TWO NIGHT MINIMUM RENTAL IS REQUIRED ALONG WITH $50 NON-REFUNDABLE DEPOSIT AT TIME OF RESERVATION.

A REQUEST FOR CANCELLATION MUST BE 30 DAYS PRIOR TO YOUR ARRIVAL FOR FULL REFUND. NO REFUNDS FOR CANCELLATION WITHIN 30 DAYS OF CHECK IN DATE,

THERE ARE NO REFUNDS FOR EARLY DEPARTURE OR BAD WEATHER

WE HAVE NO PROBLEM WITH THEFT BUT SUGGEST YOU BRING CABLES,LOCKS, ETC TO SECURE YOUR ATV/DIRT BIKES.

WE ARE NOT RESPONSIBLE FOR PERSONAL PROPERTY LOST, DAMAGED OR STOLEN DURING YOUR STAY OR FOR ANY ITEMS LEFT UPON DEPARTURE.

THE PERSON MAKING THE RESERVATION ASSUMES RESPONSIBILITY FOR ANY DAMAGES CAUSED DURING THEIR GROUPS STAY.

ONLY GUESTS REGISTERED TO THE UNIT SHALL OCCUPY THAT UNIT AT ANY GIVEN TIME,

PLEASE DO NOT WASH RIDING CLOTHES IN THE BATHROOM. KITCHEN SINK, OR SHOWERS. A WATER HOSE IS AVAILABLE ON SITE. REMOVE EXCESSIVELY SOILED CLOTHING AND BOOTS OUTSIDE OR IN THE LAUNDRY ROOM.

NO ALCOHOL CONSUMPTION IS ALLOWED ON PREMISES UNDER THE AGE OF 21. ILLEGAL DRUG USE IS STRICTLY PROHIBITED. ALL GUESTS ARE EXPECTED TO RESPECT THE PROPERTY AND NEIGHBORS BY KEEPING NOISE AND/OR DISTRACTIONS DOWN AFTER 9;00PM. IF EXCESSIVE NOISE CONTUINES YOU WILL BE ASKED TO VACATE THE PREMISES AT ONCE WITH NO REFUND.